Category: Uncategorized

E-mail Suppression

If a recent email from a WP-ORG Email list ended up in your Spam or Junk folder instead of your Inbox, our system has now paused sending you any more mail from that address until this is fixed.

Here’s how to fix it — it only takes a minute:

1. Open your email and look for a folder called Spam or Junk.

2. Find the message from your WP-ORG’s group’s email

3. Open it and click the button that says Not Spam or Not Junk (different email programs use different wording, but it’s usually right at the top of the message).

That’s it — you should start receiving our emails normally again.

If you’re not sure how to do this, or anything above doesn’t match what you see, please email feedback@west-point.org and we’ll help.

— West-Point.Org (WP-ORG)

We are being stricter on complaints because we have crossed the threshold for our outgoing email via Amazon Web Services for complaints and placed on probation. We are now off of probation but have to be more strict in order to not cross that threshold again.

CEASE WORK! We’ve reached our FD59 fundraising goal

Thanks to all of you, WP-ORG has reached our semi-annual fundraising goal of $56,424 in less than 3 weeks! We appreciate your support and generosity, which helps us continue our mission and strengthen the associations that bind us together. 

Some quick statistics: Seventeen classes gave at least $1,000 to the fund drive. Thanks especially to the top five classes in dollar donations: USMA ‘64led the way with 83 donations totaling $9,467.28, followed by USMA ‘79, USMA ‘66, USMA ‘68, and USMA ‘78. 

A full donation report can be found at https://secure.west-point.org/donate/report/.

–Warren Hearnes ‘89

–for WP-ORG Advisors

Email Security Certificate Error – RESOLVED

The email issue some of you experienced this morning (6/29) has been resolved. Thank you for your patience.

System Maintenance Completed!

Personal Email Settings Have Changed

If you think you are not getting email, first confirm that it is not accessible in webmail. That will determine whether or not you are (a) not getting email or (b) your email client is not accessing the email that you are receiving.

  • Go to https://webmail.west-point.org/ and log in with your username and password.
  • If that login is not successful, you may not have the correct username/password combination. Contact feedback@west-point.org for help.
  • If that login is successful and you see new email in the INBOX, then your account is receiving email, and you need to update your IMAP/SMTP settings as outlined below.
  • If that login is successful and you do not see any new email in the INBOX, then your account does have an issue. Contact feedback@west-point.org to notify us and get resolution.

After migrating the email systems from our on-premises servers to AWS, you will likely need to change the settings on your email clients (e.g., Outlook, Thunderbird, Apple Mail, etc.).

These are the updated email settings.

Your username and password have not changed. For most, the username is wp<cullum #>, such as wp46268.

However, when setting up or updating your email program, you must now enter your full email address as your username. For most users, the username is:

wp<cullum #>@west-point.org

For example:

wp46268@west-point.org

Previously, you may have been able to log in using only wp46268. Going forward, use the full email address, including @west-point.org.

  • Email address: <username>@west-point.org
  • Password: Your existing WP-ORG email password

Most users should use IMAP for incoming mail and SMTP for outgoing mail.

Incoming Mail — IMAP

  • Server: imaps.west-point.org
  • Port: 993
  • Connection security: SSL/TLS
  • Authentication method: Normal Password
  • Username: Your full email address, such as wp46268@west-point.org

Outgoing Mail — SMTP

  • Server: smtps.west-point.org
  • Port: 587
  • Connection security: STARTTLS
  • Authentication method: Normal Password
  • Username: Your full email address, such as wp46268@west-point.org

POP Settings — Only If Needed

Most users should not use POP. Use POP only if you have an older setup or a service such as Gmail that retrieves mail from your WP-ORG mailbox using POP.

Incoming Mail — POP

  • Server: pops.west-point.org
  • Port: 995
  • Connection security: SSL/TLS
  • Authentication method: Normal Password
  • Username: Your full email address, such as wp46268@west-point.org

Outgoing Mail — SMTP

  • Server: smtps.west-point.org
  • Port: 587
  • Connection security: STARTTLS
  • Authentication method: Normal Password
  • Username: Your full email address, such as wp46268@west-point.org