In The News

We are aware of the email errors you may be seeing. Email is not lost. We have an updated certificate, but iPhones and some email clients are not ‘seeing’ it. We are working on a solution. We apologize for the inconvenience .

Personal Email Settings Have Changed

If you think you are not getting email, first confirm that it is not accessible in webmail. That will determine whether or not you are (a) not getting email or (b) your email client is not accessing the email that you are receiving.

• Go to https://webmail.west-point.org/ and log in with your username and password.
• If that login is not successful, you may not have the correct username/password combination. Contact feedback@west-point.org for help.
• If that login is successful and you see new email in the INBOX, then your account is receiving email, and you need to update your IMAP/SMTP settings as outlined below.
• If that login is successful and you do not see any new email in the INBOX, then your account does have an issue. Contact feedback@west-point.org to notify us and get resolution.

After migrating the email systems from our on-premises servers to AWS, you will likely need to change the settings on your email clients (e.g., Outlook, Thunderbird, Apple Mail, etc.).

These are the updated email settings.

Your username and password have not changed. For most, the username is wp<cullum #>, such as wp46268.

However, when setting up or updating your email program, you must now enter your full email address as your username. For most users, the username is:

wp<cullum #>@west-point.org

For example:

wp46268@west-point.org

Previously, you may have been able to log in using only wp46268. Going forward, use the full email address, including @west-point.org.

• Email address: <username>@west-point.org
• Password: Your existing WP-ORG email password

Most users should use IMAP for incoming mail and SMTP for outgoing mail.

Incoming Mail — IMAP

• Server: imaps.west-point.org
• Port: 993
• Connection security: SSL/TLS
• Authentication method: Normal Password
• Username: Your full email address, such as wp46268@west-point.org

Outgoing Mail — SMTP

• Server: smtps.west-point.org
• Port: 587
• Connection security: STARTTLS
• Authentication method: Normal Password
• Username: Your full email address, such as wp46268@west-point.org

POP Settings — Only If Needed

Most users should not use POP. Use POP only if you have an older setup or a service such as Gmail that retrieves mail from your WP-ORG mailbox using POP.

Incoming Mail — POP

• Server: pops.west-point.org
• Port: 995
• Connection security: SSL/TLS
• Authentication method: Normal Password
• Username: Your full email address, such as wp46268@west-point.org

Outgoing Mail — SMTP

• Server: smtps.west-point.org
• Port: 587
• Connection security: STARTTLS
• Authentication method: Normal Password
• Username: Your full email address, such as wp46268@west-point.org

Notice: You may notice that the webmail login page at https://webmail.west-point.org/ looks a little different. We’ve recently upgraded our webmail software (Roundcube) from version 1.3.x to 1.6.11. This update improves security, reliability, and overall performance. All your email and settings are still in place – only the look and feel have changed slightly. If you run into any issues, please contact Dian Welle at feedback@west-point.org.

WP-ORG members:

Thanks to your generosity, West-Point.ORG (WP-ORG) is fully funded for the next six months! We reached our $41,679 goal in less than two weeks. That’s a clear sign that our communications network continues to serve its purpose in keeping the everyone connected.

Special thanks to the USMA Classes of ’64, ’66, and ’69 for leading the way with donations of $7,644.64, $4,470.01, and $3,169.38, respectively. Completing the top ten were ’78, ’79, ’57, ’77, ’58, ’68, and ’75. In total, donations came from or were made in memory of 33 different USMA classes. Well done!

View the full report here: https://secure.west-point.org/donate/report/

Thank you again for your ongoing support, both financially and through your time. WP-ORG continues to thrive because of the dedication of graduates, cadets, and friends who keep this mission alive.

Sincerely,

Warren Hearnes ’89

for WP-ORG Advisors