Thank You. Mission Accomplished!

Thanks to your financial support, WP-ORG’s abbreviated semi-annual fund drive has completed with full funding. WP-ORG continues to operate year after year through your donations, combined with an army of dedicated volunteers including advisors, moderators and many others. 
I would like to give special thanks to the Class of ’64 which donated over $8,000.   

Any additional donations received will accrue to Fund Drive 48. The final donation report may be seen at: https://secure.west-point.org/donate/report/
In addition to donation reports, we archive fund drive daily tallies, charts and tables comparing performance measures of current and past drives, and additional data which you may find of interest:  https://www.west-point.org/service/fd47/

Fund Drive 47 was delayed due to the uncertainty surrounding the coronavirus. Its budget was intended to fund WP-ORG operations April – September 2020. Though we stretched our dollars going into lockdown, we hope to return to our typical Spring/Fall semi-annual fund drive schedule as soon as possible. To that end, our next fund drive will begin in October, as is typical, with the hope that the pandemic situation – and its economic repercussions – has improved.
May you remain healthy and whole in this season of change.   

Thank You Again!!!

Cameron Price
USMA ’96, on behalf of WP-ORG Advisors 

Stronger for Having Gone Through It

Dear WP-ORG users,

Our abbreviated Fund Drive will be ending on 8/12.  This is the last fund drive message you will receive from us during this fund drive.

Our donation page may be found here:
https://secure.west-point.org/donate/

As you’re aware, this past April, we decided to delay the start of our semi-annual fund drive related to the impact of the virus on each of us and the economy. We cut back to only essential activities, and expenditures. We delayed as long as possible and have operated on just what we could raise in this four-week period. Many of you have been very generous.  Thank you.

I have been a part of WP-ORG for about 20 years. It has brought me immeasurable joy in the past, but like all of you, I have realized how my online connections have been extremely important in the past many months. WP-ORG has provided connections with the West Point community through class lists, societies, parent lists, and lists where information and opinions can be shared. These connections are invaluable.  I personally found a great deal of comfort from our members even before this pandemic occurred. Our ransomware attack last fall was daunting, but we survived. I had a joint replacement, which left me better for it. My hours were cut due to necessity, and I found time for other interests. Five of my immediate family members contracted Covid-19 and all are continuing to improve. My youngest son was laid off, yet he remains positive and upbeat. Like all of you, the personal hits have just kept coming, and yet, we continue through adversity to thrive. The one constant in my life is the contact I have had with so many of you through all of this. Our moderators and users contact me for assistance, and those contacts almost always involved a mutual sharing of how this period of time is affecting each of us.  The West Point family takes care of their own, if only through kind words and generous hearts. I pray we all can lift ourselves out of the many trials that this year has given us, and find ourselves stronger, healthier, and better.

Please help us finish this fund drive strong, so that we may continue to bring you the services you have come to expect from WP-ORG, and maintain those important connections with one another.  On the 12th, we will stop this abbreviated drive regardless of reaching our goal.  We will begin our normal fund drive cycle in October.  It will seem a very short time between this fund drive and the next, but that break will permit us all to take a necessary collective breath between now and then.

Thank you for being a part of this community. I pray you all stay well.

Dian Welle
WP-ORG, Inc.

Important fund drive links:

Donation page linking to all payment methods (credit card, check or PayPal): http://www.west-point.org/donate/

        By credit card: https://secure.west-point.org/donate/

        By check, please indicate class year and affiliation:

        WP-ORG
        23802 Oscar Road
        Spicewood TX 78669

        By PayPal: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=GXGCWRKX48UHY
        After entering Donation Amount, login to PayPal account. On next screen, please click on “Add special instructions to the seller”; enter class year and affiliation, and comment if you wish.

Budget: https://www.west-point.org/budget/

Fund Drive Donation Report, sorted by WP-ORG member group, etc.: https://secure.west-point.org/donate/report/

What is WP-ORG & Why Donate?: https://www.west-point.org/why_donate/

IRS Letter Confirming WP-ORG 501(c)(3) Status: https://www.west-point.org/publications/501SUMMARY.PDF

Your Chance to Affect WP-ORG’s Trajectory

Hello! 🙂

WP-ORG is in the middle of a COVID-19 abbreviated Fund Drive 47. The drive will close on August 12. If you’re inclined and able to contribute, please don’t delay. http://www.west-point.org/donate/
Seldom do I get to talk to all of you, and I have questions! 
WP-ORG was conceived and built by grads as a gift to the West Point community. WP-ORG exists to serve. Over the past 25 years WP-ORG’s service offerings have been adjusted as the needs of its members have evolved. Looking to the future, your guidance is essential. We are poised to make some changes.

As we consider new ways to be valuable to the West Point community, we can attempt to put ourselves in your various shoes and dream up what you need; but it’s probably more effective to just ask you. Reply to this message and tell us where you’d like to see us focus effort.

1) How can WP-ORG more effectively help classes, societies and parent clubs maintain and build on the relationships forged at the Academy? For example:

  • How can WP-ORG help build a lasting record of your class history/culture? Every class has a story…
  • What sort of support can WP-ORG provide that would make it easier for you to manage your society?
  • How can WP-ORG help strengthen your society?
  • How can WP-ORG better support continuity of parent club management as officers rotate?
  • What resources are Parent Clubs lacking that WP-ORG might provide?

2) Do you already have an idea and the skills to bring it to life but are looking for support and an existing stable infrastructure for build out?

3) Do you have coding and development skills you’d like to put to use for the benefit of West Point grads and parents everywhere but no specific project on which to work?

Got a great idea? We’d love to hear it! Want to help build WP-ORG? You have no idea how we LOVE the smell of a volunteer! 
Replies go to WP-ORG’s feedback address.

Thank you, as always, for your constant support.

Sincerely,
Megan Klein
WP-ORG INC
(512) 771-8661

Donation page linking to all payment methods (credit card, check or PayPal):
http://www.west-point.org/donate

        By credit card:
https://secure.west-point.org/donate/

        By check, please indicate class year and affiliation:

        WP-ORG INC
        23802 Oscar Road
        Spicewood TX 78669

        By PayPal::
https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=GXGCWRKX48UHY
Fund Drive Donation Report, sorted by WP-ORG member group, etc.:
https://secure.west-point.org/donate/report/

WP-ORG Budget April 2020 – September 2020:
http://www.west-point.org/budget

Communication Is The Key

It’s safe to say the past several months have brought unprecedented upheaval in our lives. Covid-19, varying stages of lockdown and social distancing orders have left many feeling isolated from friends and family. 

West-Point.Org was founded to facilitate communication between grads. Over the years its offerings have expanded beyond just email listservs and its audience now includes academy parents and the greater West Point community. Even after all these years, the key reason for WP-ORG’s existence remains COMMUNICATION.    

Now, more than ever, we need each other. Founders Day has been cancelled, society and club meetings have been called off, as have dinner parties, happy hour gatherings after work, and traditional summer travel. When so many other doors to community gatherings are slammed shut, WP-ORG is a constant open line of communication, strengthening the Long Gray Line. A backdoor, encouraging the West Point family to grip hands as we always have – to reach out, to touch base, to reconnect with each other.

In addition to Class listservs for grads and the various forums for parents, you may find one or both of this lists interesting to participate in:

wp-forum (graduate only list)
https://tools.west-point.org/users/join.mhtml?listname=wp-forum

political-soapbox (open to all members)
https://www.west-point.org/family/political-soapbox

Please be mindful that opinions can be expressed “forcefully” on both forums, so participation in these communities is not for the faint of heart.  You can be assured, however, that you will be challenged intellectually.

West-Point.Org also hosts websites for many West Point Classes, Societies and Parent Clubs. If you need a new website built for your Class, Society or Club, please feel free to contact us at <feedback@west-point.org>  We are here to help you!
Remain positive.  Send a note to say hello.  Be there for each other.  West-Point.Org has provided the platform; your donation keeps it running. 

Please contribute if you can: https://secure.west-point.org/donate/

Sincerely,
Megan Hostler
for WP-ORG Advisors

Fund Drive 47 Week 1

WP-ORG Members:

We hope that each of you continue to be safe and secure during this COVID-19 outbreak and are focusing on the things most important to you at this time.

In April, we sent out an email to let you know that we were delaying the start of our semi-annual fund drive due to the impact of the virus to each other and the economy. WP-ORG operates on donated funds collected every six months from those that find value in the services we provide grads, societies, parents clubs, and other friends of our nation’s oldest military academy. The donated funds from the October 2019 fund drive theoretically ran through March 2020 and we would have normally started Fund Drive 47 in April. However, WP-ORG chose to buckle down, examine every expenditure, and stretch our dollars as far as possible – just as many of you were doing.

We feel that we need to start that fund drive to keep WP-ORG continuing its mission. WP-ORG also understands that many of our members may not be in the position to donate at this time, but some are. For those that are not in a position at this time, that is understandable and we want to emphasize that no one is required to send in any money in order to utilize our email lists, web sites, and other services. WP-ORG has — and always will be — funded by donations from those that have seen value and have the funds to spare during that six-month budget cycle. We help each other carry the load.

Here is what we plan to do:

(1) We will publish our original April – September 2020 budget.
(2) Instead of sending weekly emails until the goal is met, we will instead send four (4) weekly messages to our entire membership asking for donations.
(3) WP-ORG will close the fund drive after those four weeks and operate until October on the monies that we raised.
(4) In October, we will start the next fund drive as we normally do, with the hope that the pandemic situation — and its economic repercussions — has improved.

Please donate if you can at https://secure.west-point.org/donate/.  We’re here to serve in any capacity that we can.

Sincerely,
Warren Hearnes ’89
for WP-ORG Advisors

You received this email because you are on an email list hosted by WP-ORG: https://www.west-point.org/

++++ IMPORTANT LINKS ++++

Budget: https://www.west-point.org/budget/

Donation page linking to all payment methods (credit card, check or PayPal): http://www.west-point.org/donate/

        By credit card:
        https://secure.west-point.org/donate/

        By check, please indicate class year and affiliation:

        WP-ORG
        23802 Oscar Road
        Spicewood TX 78669

        By PayPal: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=GXGCWRKX48UHY

        After entering Donation Amount, login to PayPal account. On next screen, please click on “Add special instructions to the seller”; enter class year and affiliation, and comment if you wish.

Fund Drive Donation Report, sorted by WP-ORG member group, etc.: https://secure.west-point.org/donate/report/

What is WP-ORG & Why Donate?: https://www.west-point.org/why_donate/

WP-ORG Member Information Privacy Policy: https://www.west-point.org/privacy-statement/

IRS Letter Confirming WP-ORG 501(c)(3) Status: https://www.west-point.org/publications/501SUMMARY.PDF 

WP-ORG status update:

For a full WP-ORG status report, please CLICK HERE

————————————————————-

WP-ORG: Rangers Lead The Way! Go Army Beat Navy!

Thank you for your support over the years.  We are nearing the close of our semi-annual fund drive and need a final push to get across the finish line.

I’m writing this email as I watch the Army / Air Force game.  During the game, the television announcer asked both superintendents about life at the Academies.  Each of the generals defaulted to how great these kids are at the two institutions.  It’s true – these kids are some of our nation’s best.

The transformational process at West Point is awesome.  It starts with 17-18 year old kids and four years later spits out combat ready officers.  The plethora of real leadership opportunities at West Point is difficult to replicate.  It permeates the daily life of every cadet.  Through forced leadership experiences, the cadets emulate the leadership qualities they respect, and they hone their individual leadership style.  I don’t know of any other college environment that offers this leadership crucible.  It is truly unique to the service academies.

I am proud of attending and graduating from West Point.  I have returned for each of my reunions and look forward to my 25-year reunion in 2021.  I am proud of my time serving our country in the US Army.  And I am proud of the job that our small team has done getting WP-ORG back up and running.  It was impressive to watch from the sidelines.  We still have work to do, and we won’t stop until the job is finished.

WP-ORG exists to support whatever online needs exist in the greater West Point community.  WP-ORG has nurtured this online community for over 20 years and continues to provide services to this amazing group of people.
Help us close out this fund drive by donating through the links below.
Thanks,
Cameron Price
USMA ’96 – For Freedom We Risk


Donation page linking to all payment methods (credit card, check or PayPal):
http://www.west-point.org/donate

         By credit card:
https://secure.west-point.org/donate/

         By check, please indicate class year and affiliation:
         WP-ORG
         23802 Oscar Road
         Spicewood TX 78669

         By PayPal::
https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=GXGCWRKX48UHY
**After entering Donation Amount, login to PayPal account. On next
screen, please click on “Add special instructions to the seller”; enter
class year and affiliation, and comment if you wish.

Fund Drive Donation Report, sorted by WP-ORG member group, etc.:
https://secure.west-point.org/donate/report/

WP-ORG Budget April 19, 2019 – September 19, 2019:
http://www.west-point.org/budget

WP-ORG Budgets, FD8 – FD45:
http://www.west-point.org/service/fd45/program/BudgetPlotFD8-FD45.JPG

What is WP-ORG & Why Donate?:
http://www.west-point.org/why_donate/

WP-ORG Member Information Privacy Policy:
http://www.west-point.org/privacy-statement/

IRS Letter Confirming WP-ORG 501(c)(3) Status:
http://www.west-point.org/publications/501SUMMARY.PDF

WP-ORG FD 46: Understanding. Patience. Generosity.

Our fund drive is in its fourth week (http://www.west-point.org/donate). Each of the previous three fund drive notes explained the ransomware attack from the programming side of WP-ORG, and the difficulties encountered. I saw it exclusively from the user side. The moment things stopped working, the office phone started ringing, my private messages ramped up, calls and texts to my cell phone started to flow, and even a secondary email address of mine lit up.  Our users were trying to get answers. Classes couldn’t communicate, email addresses did not work, and WP-ORG completely ceased to exist for everyone except the programmers, who smartly detected small signs of life, and put WP-ORG on life support. The patience of our users was astounding.  I expected to be the messenger everyone wanted to kill. The response was far different than my expectations. Understanding. Patience. Generosity. These were the responses I received to giving out terrible news, and very little in the way of information. For the most part, all I could offer was a “we’re doing all we can”, knowing that if I sent messages to those who were busy rebuilding, I took them away from important work that required every ounce of their attention.

Many of our class list moderators gathered up all of the email addresses they could from their own address lists, and started privately notifying their class members, which saved me a great deal of typing and talking. Many of them stayed in touch with me as the days went by, if only to ask “any new news?”, so that they could update their classmates.  Never in my life have I been so glad that every email I have sent through the years, had the office phone and my cell phone number on them. This was one effective way that our users had to contact us.  While our programmers were scrambling and spending sleepless nights recovering WP-ORG, I was, in essence, sitting at a front desk in an empty building, answering largely unanswerable questions. To make matters worse, I was scheduled for surgery a few weeks into our outage, and knowing my phone was in nearly non-stop use, when I went into surgery, I handed my cell phone to my daughter (USMA 2002), briefed her to the best of my ability, and asked her to do what she could to help answer our users. I can not thank our moderators enough for the work they did keeping their classmates updated until we could get the lists back, and for the kindness extended to this bearer of bad news.

Here are a few facts you may find interesting: Our servers are in Austin TX. The day we were attacked, twenty-three Texas towns were struck by a “coordinated” ransomware attack. The attack instigated a statewide disaster-style response that included the National Guard and a wide F.B.I. inquiry. I found through research, that a new organization will fall victim to ransomware every 14 seconds, and by 2021, that will likely change to every 11 seconds. According to a new study from Sophos, the average cost per ransomware attack to businesses last year was approximately $133,000.

WP-ORG’s recovery still has a way to go. Sadly, among a few other things, our eulogy entry tools are still down.  Old eulogies (going back some 24 years) are up and working, but we are unable to create new eulogy pages at this time. Our security has changed so much that a great deal of the programming needs to be re-written in order for that tool to work. Classes have noticed that they have received no notices of created eulogy pages for their deceased classmates from WP-ORG. I have saved over 2 months of death notices from the WPAOG and from our moderators who have sent them to us, and as soon as we have the ability, those will all be entered and ready for use. The eulogy pages are the heart and backbone of this organization and are as important to us, as they are to you.

Our bi-annual fund drive came right on the heels of our coming back from the brink of death. Our resources are stretched thin, and it could not be delayed. As you know, our budget is frugal, and designed to only take us as far as the next fund drive. We are at a low percentage of donors as compared to past years. We need you now, more than we have ever needed you. Please consider rewarding the tireless work of a small organization to recover from this attack, in order to keep WP-ORG serving you. We all got a terrible view into what it would look like if WP-ORG ceased to exist.  Please consider even a small donation to make it even better than it ever was.
http://www.west-point.org/donate

As always, with heartfelt thanks to each of you,
Dian Welle
WP-ORG, Inc.
208-263-8063(office)
661-917-2441(cell)

Donation page linking to all payment methods (credit card, check or PayPal):
http://www.west-point.org/donate

        By check, please indicate class year and affiliation:
        WP-ORG
        23802 Oscar Road
        Spicewood TX 78669

  By PayPal::
https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=GXGCWRKX48UHY
**After entering Donation Amount, login to PayPal account. On next screen, please click on “Add special instructions to the seller”; enter class year and affiliation, and comment if you wish.

Fund Drive Donation Report, sorted by WP-ORG member group, etc.:
https://secure.west-point.org/donate/report/

WP-ORG Budget April 19, 2019 – September 19, 2019:
http://www.west-point.org/budget

WP-ORG Budgets, FD8 – FD45:
http://www.west-point.org/service/fd45/program/BudgetPlotFD8-FD45.JPG

What is WP-ORG & Why Donate?:
http://www.west-point.org/why_donate/

WP-ORG Member Information Privacy Policy:
http://www.west-point.org/privacy-statement/

IRS Letter Confirming WP-ORG 501(c)(3) Status:
http://www.west-point.org/publications/501SUMMARY.PDF

WP-ORG: Value For Your Dollar

WP-ORG is a small non-profit, run on a shoe string.  As Warren explained two weeks ago, West-Point.Org was hit with a ransomware attack in July, and it’s truly ONLY because of the dedication of Warren himself (our CIO), Steven Brunasso (a friend whose dad was ex-cadet Class of ’66) and Megan Klein, Wonder Woman of West-Point.Org, that we’re still here to serve you.

During routine maintenance work, the three of them noticed that something was amiss and immediately began locking down the system to protect it. Warren flew out to Austin the weekend of the attack and he, Megan and Steven began the painstaking work of rebuilding WP-ORG from bare metal.  

Warren is paranoid and Warren keeps backups of backups of backups. Really, he does. And Megan and Steven have always rolled their eyes and made fun of him. Warren had the last laugh because it was his backups that saved the day. Backups that were completely untouched and hidden in some dusty corner even ransomware couldn’t find!

Quick action and dedication saved West-Point.Org, so that we can continue to serve you. Yes, the recovery was painstaking work and extremely time consuming – but done quietly and without complaint – hallmarks of how West-Point.Org has operated and served you for all these years.

Our semi-annual fund drives are very modest – we have a bare bones budget and value for the dollar is extraordinary.  I can think of no other organization that has the dedicated folks that got West-Point.Org back up and running – literally working 24/7 for all too many days.

The recent ransomware attack proved the value of how we do business and I truly hope that you will join me in making a donation to West-Point.Org so we can continue to serve the Long Gray Line.

Below my signature is a ton of information on how to donate – via credit card, PayPal or check, as well as the details on our budgets (past and present) and our IRS letter confirming our 501(c)(3) status.

Many thanks for helping us continue to serve you.
Megan Hostler
West-Point.Org Advisor

Donation page linking to all payment methods (credit card, check or PayPal):
http://www.west-point.org/donate

        By credit card:
https://secure.west-point.org/donate/

        By check, please indicate class year and affiliation:

        WP-ORG
        23802 Oscar Road
        Spicewood TX 78669

        By PayPal::
https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=GXGCWRKX48UHY

        After entering Donation Amount, login to PayPal account. On next screen, please click on “Add special instructions to the seller”; enter class year and affiliation, and comment if you wish.

Fund Drive Donation Report, sorted by WP-ORG member group, etc.:
https://secure.west-point.org/donate/report/

WP-ORG Budget April 19, 2019 – September 19, 2019:
http://www.west-point.org/budget

WP-ORG Budgets, FD8 – FD45:
http://www.west-point.org/service/fd45/program/BudgetPlotFD8-FD45.JPG

What is WP-ORG & Why Donate?:
http://www.west-point.org/why_donate/

WP-ORG Member Information Privacy Policy:
http://www.west-point.org/privacy-statement/

IRS Letter Confirming WP-ORG 501(c)(3) Status:
http://www.west-point.org/publications/501SUMMARY.PDF

Launching our semi-annual fund drive!

WP-ORG Members:

Today marks the launch of our 46th semi-annual fund drive (FD46), funding the operation of West-Point.ORG (WP-ORG) for the next six months. We’re in our 23rd year of this PBS-style fundraising approach. We believe that if we provide value to the grads, parents, cadets, and friends of West Point by helping to keep them connected through classes, societies, clubs, and other organizations, then we will generate enough goodwill and donations to keep it going. 

The past two months have been a challenge, unlike any other in our long history. WP-ORG was hit by a ransomware attack at the end of July 2019. Ransomware attacks have been on the rise in recent months, targeting many companies,mu nicipalities, and other charitable organizations. Ransomware does not result in theft of data. Ransomware encrypts data and restricts access to that data until a ransom is paid for a decryption key. WP-ORG did not pay a ransom. We were fortunate to have caught the attack early enough to save all of our data. It’s not likely that the attackers were interested in any of our data itself, just the potential for payment by encrypting it and holding it for ransom.

Having saved the data was only the beginning of the recovery, however. The attackers had gained entry through an unknown point in one of our many systems. Simply reloading the data into the old environment would leave WP-ORG vulnerable to a repeat attack. The only responsible approach was to rebuild every system from scratch. Through the significant efforts of our employees and volunteers, WP-ORG has been rebuilt. Most services are back online, but there are still many things left to do.

The extended time it has taken to bring some services back online has been frustrating. Please understand that the volunteers who make things work behind the scenes continue to work days, evenings, and weekends to bring every service back online securely and running on the most up-to-date software. We appreciate your continued patience.

Your donations to FD46 will fund operations for the next six months and enable us to complete the recovery work necessary to bring WP-ORG fully back online. We sincerely appreciate your support. 

Donation page linking to all payment methods (credit card, check or PayPal): http://www.west-point.org/donate

WP-ORG
23802 Oscar Road
Spicewood TX 78669

        After entering Donation Amount, login to PayPal account. On next screen, please click on “Add special instructions to the seller”; enter class year and affiliation, and comment if you wish.

Fund Drive Donation Report, sorted by WP-ORG member group, etc.: https://secure.west-point.org/donate/report/

WP-ORG Budget for the next 6 months: https://www.west-point.org/budget

What is WP-ORG & Why Donate?: https://www.west-point.org/why_donate/

IRS Letter Confirming WP-ORG 501(c)(3) Status: https://www.west-point.org/publications/501SUMMARY.PDF

Sincerely,
Warren Hearnes ’89
for WP-ORG Advisors

WP-ORG System Status

The change password tool is working, so you can now change your password from an old to a new one. You must know your current password to use this tool. If you need a password override, please write to feedback@point.org and we’ll provide you with a generic password, and you may change it to the password of your choice.

The password recovery tool is not functioning at this time. Please write to feedback@point.org and we’ll provide you with further instructions.

User admin pages (email routing) may now be changed, but at this time, only by WP-ORG employees. If you wish a change in your email routing, please contact: feedback@west-point.org

* FTP is in trial status. We have provided access to all who have requested it.
Contact feedback@west-point.org if you wish to update your personal, class web page (current class webmasters only), Society or Parent Club website.

Updated: Oct. 10, 2019   As many of you are aware, West-Point.Org (WP-ORG), was down beginning August 1 to August 28. We sincerely apologize for the inconvenience this has caused and the frustration that you may feel.

We are currently bringing web sites back online.
-Moderator tools have been restored.
-Eulogy pages have been restored.

  • Problem discovered during scheduled maintenance: During scheduled maintenance on July 28th, we discovered some network issues that we worked to resolve. What was to have been a 1-hour downtime turned into several days of having the systems go up/down in odd ways.
  • Ransomware attack: The networking issues that we discovered turned out to be the by-product of a ransomware attack on WP-ORG.
    • All of our main storage systems were compromised and the files were being encrypted to remove our access to them.
    • It is important to emphasize that data was not being pulled from the system, but instead being encrypted.
  • Current situation:
    • We are currently having each system assessed by experts and will bring all of our services back online.
    • 2019-08-08: Credit card sites are back online as of 4:30pm ET on August 8th.
      • All passwords have been changed for backend access. Megan Klein will contact all backend owners of live credit card sites for their new password. She has your contact information.
    • 2019-08-12: We have obtained all past and current files from our backup server and moved them to a secure hard drive.
    • 2019-08-12: We provisioned a new sterile file server with 20TB of storage that will allow us to bring up the remaining services.
    • 2019-08-13: Sterile database server provisioned and all databases restored to their last state. All systems that rely on the database (e.g., web, listserves, etc.) require that we restore this system as a priority.
    • 2019-08-14: Restoration of email files, web files, and listserve files started.
    • 2019-08-16: Restoration of all email files completed and validated.  
      • Email access settings will remain the same for your PC or mobile device, so once this is up then your systems should start pulling mail again. If your email is not working, then insure that your settings are to send and receive at users.adc.west-point.org. In the past, users.west-point.org worked, but now it must specifically be users.adc.west-point.org. 
    • 2019-08-19: Testing finally done for email. You may now send and receive email at your @west-point.org address. 
      • We ran into several issues getting the new system to work with new versions of POP and IMAP that are more secure than the older versions we were running.
      • Through a configuration error during the downtime, some email between 7/31 and 8/15 was returned to sender.
    • 2019-08-27: New firewall installed.
      • Credit card sites and email traffic were paused while the firewall was installed.
      • New firewall policies may have interrupted email for some users even after the services were turned back on. Those issues have been addressed.
    • 2019-08-29: Majordomo listserve functionality is restored and tested.
      • All list membership is restored to the status prior to the incident.
      • The ability to change list membership with our moderator tools will be restored at a future date.
    • 2019-08-31: All email should be working properly. If your email is not working, then insure that your settings are to send and receive at users.adc.west-point.org. In the past, users.west-point.org worked, but now it must specifically be users.adc.west-point.org. Contact feedback@west-point.org if you have issues.
    • In progress: Web site restoration.
      • 2019-09-03: Some virtual sites restored. 
      • 2019-09-06: Main web site restored with SSL capability. We are going through each hosted sub-site (e.g., /class/usma1989/) to determine if the site needs any updates to the underlying code.
      • 2019-08-31: Hosted virtual web sites are still in the process of restoration.
    • 2019-09-16 Moderator tools restored.
    • 2019-09-20 Eulogy pages restored.
    • 2019-09-28 Webmail restored. The sign-in page will look different, as we installed a new/updated program.
    • WardBook (living history project) restored.
    • 2019-10-10 Listserv Archives restored.
      Class/graduate search restored.
    • 2019-11-5 SFTP is in trial status. Contact feedback@west-point.org if you wish to update your personal, class web page (current class webmasters only), Society or Parent Club website
    • 2019-11-17 User admin pages (email routing) may now be changed, but at this time, only by a WP-ORG employee. If you wish a change in your email routing, please contact: feedback@west-point.org
    • 2019-11-18 Eulogy pages are now being generated. Please be patient as we catch up with class member deaths.
  • Future:
    • SFTP access
    • Access to your files via SFTP will come at a later date. We are still planning that infrastructure.
    • Password change tool

Some common questions that you may have

Q: Should I change my password?
A: We are assuming that any password used in WP-ORG is now compromised because the attackers had access to the system. We will be forcing every user to change their password. If your WP-ORG password was the same as one you have used outside of WP-ORG (though it shouldn’t be…that is a security risk), you should IMMEDIATELY change that password. 

Q: I use WP-ORG for email. Did I lose any email?
A: This is a multi-part answer. First, the email that was already delivered to your inbox at WP-ORG should be recoverable. Second, email that has been addressed to you during the outage will attempt to be delivered for 48-72 hours before it is sent back as undeliverable. Therefore, yes, some email addressed to you since August 1st will be lost (returned) but others will be waiting and will be delivered when our email is back online.

WP-ORG e-mail problem resolved.

We deeply apologize for the inconvenience of lost email for the past 12 hours (from around 2:30A Eastern on 6/23 – 2:45 6/24). Any email sent to a WP-ORG email address during that time was sadly lost, related to a temporary configuration issue. The problem has been resolved.