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Personal Email Settings Have Changed
After migrating the email systems from our on-premises servers to AWS, you will likely need to change the settings on your email clients (e.g., Outlook, Thunderbird, Apple Mail, etc.).
These are the updated email settings.
Your username and password have not changed. For most, the username is wp<cullum #>, such as wp46268.
However, when setting up or updating your email program, you must now enter your full email address as your username. For most users, the username is:
wp<cullum #>@west-point.org
For example:
wp46268@west-point.org
Previously, you may have been able to log in using only wp46268. Going forward, use the full email address, including @west-point.org.
- Email address:
<username>@west-point.org - Password: Your existing WP-ORG email password
Most users should use IMAP for incoming mail and SMTP for outgoing mail.
Incoming Mail — IMAP
- Server:
imaps.west-point.org - Port:
993 - Connection security:
SSL/TLS - Authentication method:
Normal Password - Username: Your full email address, such as
wp46268@west-point.org
Outgoing Mail — SMTP
- Server:
smtps.west-point.org - Port:
587 - Connection security:
STARTTLS - Authentication method:
Normal Password - Username: Your full email address, such as
wp46268@west-point.org
POP Settings — Only If Needed
Most users should not use POP. Use POP only if you have an older setup or a service such as Gmail that retrieves mail from your WP-ORG mailbox using POP.
Incoming Mail — POP
- Server:
pops.west-point.org - Port:
995 - Connection security:
SSL/TLS - Authentication method:
Normal Password - Username: Your full email address, such as
wp46268@west-point.org
Outgoing Mail — SMTP
- Server:
smtps.west-point.org - Port:
587 - Connection security:
STARTTLS - Authentication method:
Normal Password - Username: Your full email address, such as
wp46268@west-point.org
