Q13: My preferred means of communications with AOG.

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The following table shows the preferred means of communication with AOG. As noted in the previous questions, we acknowledge the fact that the survey sample was taken entirely from the 12,000 or so graduates that are internet-capable, and realize that there may be bias in this question.  
 
Number
Method 
Percentage 
of Respondents 
Ranking this #1
Percentage 
of Respondents 
Using this Means
100
 [Blank]
1.94%
  
1055
 Mail (Postal Service)
20.45%
83.83%
236
 Telephone
4.58%
54.48%
3588
 E-Mail/Internet
69.56%
93.70%
113
 Face-to-Face
2.19%
35.11%
10
 Fax
0.19%
37.84%
5
 Overnight Mail
0.10%
27.39%
51
 Other
0.99%
0.99%
Total Processed: 5158  
The survey included an area where respondents could provide additional preferred means of communication with AOG.  Of the 76 entries, the following general categories were determined:
 
General Category Number
Percentage of Comments
Assembly
16
21%
Do Not Communicate with AOG
15
20%
Other-Single Entry Suggestions
11
14%
Email/Internet
6
8%
No Phonecalls
5
7%
Class Activities and Leaders
2
3%
Email Contact Only
2
3%
Not Categorized
19
25%
Total Comments:
76
  
 
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The following are the raw comments collected for this survey question.  The numbers serve only to identify the comment for this question and do not serve any other identification purpose:

[001]  West-Point.Org (Class)

[002]  Frankly, I rarely communicate with AOG.

[003]  Pls note that above on the AOG magazine, I could not get the checks in the boxes on this survey. I always read the Sup, Com and Dean articles.

[004]  I would like more face to face, but am too far from AOG or representative.

[005]  I prefer the personal contact, but e-mail is obviously the least expensive and fastest way to spread the news.

[006]  None

[007]  Leaders conferences

[008]  I have not communicated with AOG

[009]  E-mail is the only way I wish to have contact.

[010]  Assembly

[011]  I put this one in because telephone calls are so obnoxous that it needed to be ranked as low as possible.

[012]  You address my mail as "DR.". I prefer to be listed as the rest of the AOG members are.

[013]  Comment: I do not want to be called on telephone.

[014]  Assembly

[015]  fax # 502-828-2064

[016]  Telephone for visitors only. We are not home and do much from office / school.

[017]  Telepathy

[018]  Keep information on line and let me find what I have interest in. Use email to make announcements and quarterly distribute bulletin with links to all other on line resources.

[019]  Why would you spend the money to mail something if you can email? It seems a little expensive.

[020]  I don't like phone. Face to face thru local Society. Fax is available only at work. Overnight mail not necessary.

[021]  2 -- Have not used at this time

[022]  Don't use any other besides 1 & 2.

[023]  Telemarketing Style ... utterly unacceptable

[024]  N/A

[025]  AOG has been so unhelpful that I really don't care to have much info from them by any means

[026]  Assembly

[027]  Regular mail

[028]  Assembly

[029]  Use absolutely no other means.

[030]  Via my wife, who is on USMA Staff.

[031]  I have specified those which I have habitually used. My preference is the Email/Internet due to the speed and the lower cost to all concerned.

[032]  "Assembly"

[033]  I have had no reason to communicate with the AOG other than to read Assembly

[034]  1. N/A

[035]  I initiate very little. Once or twice to check on a donation. Once I e-mailed Art Brown, '53, telling him to vote against sky-boxes and any other anti-[small "d" ]democratic ideas floating around AOG.

[036]  (1)Don't currently communicate with AOG.

[037]  Assembly (if not implied by Postal Service Choice)

[038]  Assembly

[039]  Don't care to communicate

[040]  Can't get through on the telephone

[041]  Face-to-Face would be best, but no opportunity to do so.

[042]  Distance is key here.

[043]  The AOG does not recognize former cadets that do not graduate. So far my best and only effective line of communication with former classmates has been through WP-ORG.

[044]  Assembly magazine

[045]  classmates involved with class activities

[046]  Above are my preferences.

[047]  We prefer to communicate in person at West Point, but Texas is a long way to travel.

[048]  Annual info update sheets for grad directory.

[049]  none

[050]  Assembly

[051]  Don't overdo solicitations and mailings.

[052]  Except for ordering Assembly, I have had no need to communicate with AOG.

[053]  WWW

[054]  I have not communicated with AOG.

[055]  I prefer mail, but AOG keeps making unilateral changes to my address, and then I don't get mail for a while. Right now, AOG took it upon themselves to go back to an address that I had three years ago. It is aggrivating with the requests for donations coming to the correct address, but other correspondence going to others.

[056]  Email msg with a subject and reference to a home page item. I do not want to read the whole msg on email as it takes too much time. Email should only be used to refer grads to new home page postings which can be accessed if interested.

[057]

[058]  Really prefer face-to-face but that form of contact is unrealistic.

[059]  Mail includes the Assembly

[060]  ___

[061]  Assembly

[062]  E-mail is really an untested means as yet.

[063]  DIRECT WITH (XXXXX) OR (XXXXX)

[064]  By far, via our own class local active leaders.

[065]  I only read the Assembly Magazine

[066]  Assembly Magazine

[067]  Assembly magazine is a great way to stay informed.

[068]  I would like only 1 letter / msg: both my wife and I are graduates, but the AOG systems do not recognize that fact (annoying to get multiple requests for subscibing to the assembly when we've already done so, etc.)

[069]  I would like only 1 letter / msg: both my husband and I are graduates, but the AOG systems do not recognize that fact (annoying to get multiple requests for subscribing to the assembly when we've already done so, etc.)

[070]  N/A AOG Employee

[071]  The Assembly -- I am so busy now that the written word is the best means that I have. When I retire, I expect my means of communication will change.

[072]  Have never communicated with AOG

[073]  Have never communicated with AOG

[074]  I don't believe I've ever communicated with AOG. I receive their mailings.

[075]  Aside from the Assembly, I don't have much reason to communicate with the AOG.

[076]  Have not communicated with AOG
 

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