Mail to Listserv's should always be in PLAIN TEXT. Here is how you do it: Instructions for Turning Off Formatted Email One feature of many modern email program is the ability to send messages with different colors, different fonts and other fancy bells and whistles. While this formatting is often more pleasing to the eye than plain old text, it causes problems with mailing lists. In fact, for people without the same email program as you, your formatted messages may be difficult or impossible to read. Below are instructions for using plain text with most popular email programs. Please find your email program, and follow the simple instructions. When you see the following example of instructions: Tools | Options | Mail Format That means... Select Tools , Select Options, then select Mail Format ================== Eudora Light (3.0): Tools | Options | Sending Mail (under "Category" in left panel) Do NOT check "May use quoted-printable" ============== Eudora Pro (3.0): Tools | Options | Styled Text (under "Category" in left panel) Check either or both "Warn me when I queue a message with styled text" and/or "Discard styles before sending messages" (see also ) ============== Eudora Pro (4.x): Tools | Options | Styled Text (under "Category" in left panel) Check "Ask me each time" (if you send out "formatted" messages often). You'll be asked "Do you want to send plain text, styled text, or both?" Click the Plain button. =========== Groupwise - there is no setting you can change =========== Microsoft Exchange: Tools | Services Highlight "Internet Mail" then click on "Properties" An "Internet Mail, General" window will appear Choose "Message Format," then "Character Set" In the "UUENCODE Character Set" window, click the down arrow that shows beside the little rectangular "window" below where it says "specify a character set for message" text. A set of options will appear, including both "ISO 8859-1" and "US ASCII". Click "US ASCII", then click "OK". Restart computer before settings take effect. =========== Netscape (3.x or earlier): Options | Mail/News Preferences | Composition Select Allow 8-bit ============ Netscape (4.0): Edit | Preferences | "+" sign next to Mail & Groups | Messages Make sure that "By default, send HTML messages" is NOT selected Also, on that Preferences page, hit the More Options button and, in the bottom set of buttons, select "Always convert message into plain text (may lose some formatting)" ============== Outlook (see below for Outlook Express): Option 1: Tools | Options | Mail Format Select "Plain Text" in the "Send in this message format" dropdown or Option 2: Tools | Address Book Select the Berner-L entry in the list File | Properties | SMTP - Address Click "Send Options" button (if no button, try Option 1 above) Check "I want to specify the format for messages to this recipient" Select "MIME" radio button and "Message Body: Plain Text" ============ Outlook Express (see above for Outlook): Tools | Options | Send Select "Plain Text" on both Mail Sending format and News sending format On the Settings button next to Plain Text on Mail: Select MIME, Encode text using NONE Do NOT check "Allow 8-bit characters" On the Settings button next to Plain Text on News: Select UUENCODE ============ Outlook Express for Macintosh: Edit | Preferences Make sure the triangle next to "Outlook Express" is pointing down instead of to the right (otherwise click once to make it so) Under the "Outlook Express" heading select "Message Compostion" Choose plain text radio button for the "mail sending format" box at the top left ============ Pegasus Mail (3.x): Tools | Options | Sending Mail Select "Always remove formatting" Do NOT check "Allow 8-bit MIME message" ============ Pegasus Mail (4.x): Tools | Options | Sending Mail Select "Always remove formatting" Do NOT check "Allow 8-bit MIME message" Advanced check | Don't add "information" section to multipart message