New AER website built around online assistance
A new Army Emergency Relief website is now up and running with an online assistance tool that is easy to navigate on mobile devices.

"It now works well from a smart phone, tablet, desktop, laptop, whatever device," said retired Col. Guy Shields of AER.

AER conducted a "soft launch" of the website last month to insure that it was working smoothly prior to making an announcement. It was important to work through any issues to insure that the back-end processing of online assistance applications was functional, Shields said. But he added that the new site is now up and running like a champ.

The website offers new features to Soldiers and families that they can easily negotiate, said retired Command Sgt. Maj. Charles Durr, AER assistance officer.

It provides a loan calculator, AER news and videos, and portals to apply for scholarships or loans.

"The thing that I'm really excited about is the online assistance feature -- which really is all about providing a more streamlined assistance process for our Soldiers and their families," Durr said. "It will enable them to execute that with ease, anytime, anywhere, by use of any electronic device, and it can be executed securely in a matter of minutes."
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