WP-ORG System Status

Members of WP-ORG,

I wanted to take this opportunity to let you know that we have finally restored our services.

Static web pages and individual e-mail capability have been operational since the outage occurred.

Initially our systems went down on the morning of 3 May and then came back up partially for approximately four hours.  The systems then went offline and stayed offline until today.

Our initial indications are that a massive failure occurred with our principal network devices.  We will work in the days ahead to determine the exact cause of the fault.  Additionally, I have drawn up a series of steps for an after action review (AAR)  that I will present to the board of advisors for preventing such an occurrence in the future.  This will likely entail changing how we operate, the equipment that we use and most importantly, how we communicate with all of you when an outage occurs.

It was regrettable that this failure occurred right in the middle of a fund drive.  To say that we let you down does not begin to describe what has happened.  All we can do is ask for your forgiveness and patience as we forge a path ahead that will ideally make WP-ORG better, stronger, and more reliable than it has been.

We will resume our fund drive activities next week.  We have placed our donation links on the home page so that everyone can see where we are at and what we will need to conclude this fund drive. Our home page is found here:

http://www.west-point.org/

Based upon our AAR and equipment needs identified, we may ask for your continued support in the future for capital investments that will likely be required to give you the level of support you deserve.  These capital investments will be over and above what we normally need every six months and we will clearly show exactly what these expenses entail.

Again, please accept my apology on behalf of WP-ORG.

 

Paul Werner

USMA 1983 'Proud To Be!'

WP-ORG, Inc. CEO