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USMA taps artificial intelligence to help cadets negotiate
A company that sells software that analyzes the human voice and touts the virtues of empathy, rapport and emotional intelligence is joining forces with West Point United States Military Academy in an effort to help cadets become better negotiators.
Cogito Corp. is a Boston-based company that makes software that can analyze a person’s voice in real-time. That information, the company says, can help customer service representatives show more empathy; the result is phone conversations that are more efficient and personalized, according to Cogito.
Col. James Ness of West Point said that this kind of tech will help their students become better negotiators, a key skill for people in the military.
“Cogito’s behavioral analytics technology will systematically analyze communication patterns within negotiating sessions and provide insight into the cadet’s psychological state,” Ness, who directs the engineering psychology program at West Point, said in a statement. “This technology will provide an unbiased assessment of how each cadet is being perceived by the other party. It will deliver insights into how they can modify their behavior to improve negotiation outcomes.”
Recent Fallen Grads
- COL Robert E. Lindquist USA (Retired), USMA1958: 21 Nov 1935 - 22 Apr 2017
- COL George C. McDowell USAF (Retired), USMA1937: 27 Aug 1913 - 22 Apr 2017
- LTC Harry N. White USA (Retired), USMA1960: 17 Aug 1938 - 21 Apr 2017
- Mr. Randall C. Robertson, USMA1975: 16 Jun 1953 - 21 Apr 2017
- COL Selwyn P. Rogers Jr USA (Retired), USMA1946: 11 Dec 1925 - 19 Apr 2017
- Mr. James A. Hubbard, USMA1977: 01 Jun 1954 - 17 Apr 2017
- COL Lou E. Bretzke USA (Retired), USMA1951: 06 Mar 1927 - 15 Apr 2017
- LTC James H. Harris USA (Retired), USMA1953: 03 Feb 1928 - 15 Apr 2017
- COL John C. Stratis USA (Retired), USMA1980: 28 Apr 1958 - 14 Apr 2017
- MAJ John A. Harrison USA (Retired), USMA1979: 06 Feb 1956 - 13 Apr 2017
- Mr. James P. Ryan, USMA1964: 14 Jun 1941 - 11 Apr 2017
- COL Michael P. Breithaupt USA (Retired), USMA1971: 11 Jun 1949 - 10 Apr 2017
- LTC Rupert W. Jernigan USA (Retired), USMA1945: 27 Jan 1923 - 09 Apr 2017
- Mr. John T. Goorley, USMA1963: 09 Aug 1940 - 09 Apr 2017
- Mr. Robert L. Dean Jr., USMA1953: 13 Oct 1929 - 09 Apr 2017
- LTC Benjamin L. Willis USA (Retired), USMA1961: 12 Jun 1938 - 09 Apr 2017
- Dr. Tom J. Vaughn Jr., USMA1963: 30 Mar 1941 - 09 Apr 2017
- Mr. John K. Houssels Jr., USMA1945: 11 Dec 1922 - 09 Apr 2017
- MG Darrie H. Richards USA (Retired), USMA1943JAN: 31 May 1921 - 08 Apr 2017
- Mr. Joal L.R. Davis, USMA1960: 26 Jun 1936 - 08 Apr 2017
- COL Bartley W. Furey USA (Retired), USMA1960: 03 Nov 1937 - 07 Apr 2017
- Honorable Ross W. Campbell Jr., USMA1945: 14 Feb 1923 - 06 Apr 2017
- COL John R. McLean USA (Retired), USMA1940: 06 Jan 1918 - 05 Apr 2017
- Mr. John J. Buckley Jr., USMA1948: 06 May 1925 - 01 Apr 2017
- Mr. Charles Decko Jr., USMA1960: 12 May 1937 - 31 Mar 2017
- COL Edward W. Samuell Jr. USA (Retired), USMA1944: 01 Aug 1923 - 30 Mar 2017
- LTC Benjamin R. Wilkerson USA (Retired), USMA1962: 09 Sep 1937 - 30 Mar 2017
- COL Roland R. Sullivan USA (Retired), USMA1953: 03 Apr 1929 - 30 Mar 2017
- Mr. Aaron N. Silver Jr., USMA1988: 13 Jan 1965 - 28 Mar 2017
- Cary Lynn Blood, USMA1989: 05 Dec 1963 - 28 Mar 2017